Privacy Policy

Introduction

Optimal Home ('we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

We collect information that you provide directly to us when using Optimal Home:

• Account information (email, name, profile photo)
• Property information (addresses, photos, documents)
• Item condition reports and photos
• Messages and communications
• Device information and usage data

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process and complete transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Improve our services and develop new features
• Monitor and analyze usage patterns

Information Sharing

We do not sell your personal information. We only share your information with property co-users (tenants, owners, agencies) that you explicitly invite or accept invitations from. Your data is stored securely on Firebase Cloud Firestore.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. We use Firebase's enterprise-grade security infrastructure, including encryption in transit and at rest.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your data
• Withdraw consent for data processing

Cookies and Tracking

We use Firebase Analytics and other technologies to collect usage data and improve our services. You can control analytics through your device settings.

Third-Party Services

We use the following third-party services:

• Firebase (Google) - Authentication, database, and storage
• Firebase Cloud Messaging - Push notifications
• Firebase Analytics - Usage analytics

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the 'Last Updated' date.